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(Date of Last Revision: June 15, 2018)

The Saint Louis Art Museum (“SLAM,” “we,” “us,” “our”) provides the website ( and any other websites, mobile versions of the websites and mobile applications (the “SLAM Websites”) in support of its mission to educate, inspire discovery and elevate the human spirit, and preserve a legacy of artistic achievement for the people of St. Louis and the world.

Please read carefully through all sections of this Privacy Policy. Your access to and use of the SLAM Websites is subject to this Privacy Policy and all applicable laws. By registering with, creating an account, accessing and/or otherwise using the SLAM Websites, or otherwise submitting your contact information to receive more information from us through the SLAM Websites, you consent to SLAM’s use of the Personal Data as set forth below in this Privacy Policy. If you do not agree to this Privacy Policy, then you may not use the SLAM Websites and you should not register with or submit your contact information to the SLAM Websites. This Privacy Policy may be changed by us from time to time without notice to you, and the governing version will be posted on the SLAM Websites. Please review this Privacy Policy on a regular basis as your use of the SLAM Websites will be governed by the then-current Privacy Policy.

SLAM recognizes the importance of protecting the privacy of our customers and the users of the SLAM Websites. However, some uses of such information are required for us to conduct legitimate business by providing information of interest to our customers and the users of the SLAM Websites.

Notice to California, U.S.A. residents

Except as expressly identified below, we do not disclose a user’s personal data to any third party for such third party’s direct marketing purposes. Thus, under California Civil Code Sections 1798.80-1798.84, Owner has no obligation to a California resident to provide further information regarding Owner’s use of the California resident’s personal data.

Notice to Utah, U.S.A. residents

Except as expressly identified below, we do not disclose a user’s personal data to any third party for such third party’s direct marketing purposes.

What this Privacy Policy Covers

This Privacy Policy covers our treatment of Personal Data that we collect when you are on the SLAM Websites and when you use services provided on the SLAM Websites. This policy does not apply to the practices of companies that we do not own and/or control or to people that we do not employ or manage.

Information Collection and Use

Through your use of the services, we may collect the following “Personal Data” from you if you choose to provide it, including:

  • Your name, address, email, username, company, state or country of residence, social media addresses, and/or telephone number (“Contact Information”).
  • Pages and products viewed, ads that you clicked on, emails from us that you opened, browser type, operating system, IP address and device information, your mobile operating system (OS), a mobile device identifier embedded by us, or other commonly used mobile device identifier if you access the SLAM Websites on a mobile device (“Analytical Information”).


All payments made on the SLAM Websites will be processed using a third-party payment provider. SLAM does not collect or store your payment information. All payments will be governed by the terms of use of the third-party payment provider which can be accessed from the following: Blackbaud Merchant Services ResourcesMetroTix, and TAM Retail.

How Your Personal Data May Be Used

We may use Analytical Information to improve the performance or layout of the SLAM Websites; to develop new services and ideas; and to better administer and troubleshoot our systems.

We may use Contact Information and other Personal Data to provide you the services on the SLAM Websites, to evaluate and improve the services; to fulfill your requests for information; and to contact you about SLAM products or services and those of our affiliates, based on the preferences you have indicated.

We will give you the opportunity to “opt out” of receiving any unsolicited information from us or to limit the unsolicited information you receive from us to information regarding the services or information you specifically request or information we determine you may find useful as a result of your use of the SLAM Websites.

Information Sharing and Disclosure

Except as otherwise described in this Privacy Policy, we will not share your Personal Data with any other person or company. We will share Personal Data about you to other companies or people when:

  • We need to share your information to provide the products or service you have requested;
  • We need to send the information to entities or persons that work on behalf of SLAM to provide a product or service to you (unless we tell you differently, these companies do not have any right to use the Personal Data we provide to them beyond what is necessary to assist us);
  • We find that your actions on the SLAM Websites violate the Terms and Conditions of Use or Privacy Policy, any of our usage guidelines for specific services or any agreement; and
  • As required to respond to or initiate subpoenas, court orders, or legal process.

In the event you voluntarily share personal or sensitive information on a publicly available product or service review, on a message board, or in a chat room offered by the SLAM Websites, please be advised that such information may be collected and used by the other users of the SLAM Websites who have access to such message boards and chat rooms. SLAM shall have no liability resulting from the misuse of information you voluntarily share during your use of the SLAM Websites. SLAM shall have no obligation to police the message boards and chat rooms, but has the ability to remove such information in its sole discretion.

Use of Cookies

We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons, embedded scripts), to help provide you a better, more personalized user experience. These technologies are used to:

  • Make the user experience more user friendly;
  • Remember your preferences (e.g., browsing language, account login information); and
  • Help us understand and improve how visitors use the SLAM Websites, including which of our pages and products are viewed most frequently.

The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings. Please be advised that disabling cookies through either method may impact many of the SLAM Websites’ features.

We may also allow third parties to place cookies on your device through the services to:

  • Help us understand and improve how visitors use the SLAM Websites, including which of our pages and products are viewed most frequently; and
  • More effectively market our products and services and advertise other products and services that may be of interest to you.

The use of third-party cookies is not covered by our Privacy Policy. We do not have access or control over these cookies. If you continue to use the SLAM Websites, we will assume you agree to the use of these cookies.

Do Not Track

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our websites do not currently interpret, respond to or alter their practices when they receive “Do Not Track” signals.

Ability to Review and Edit Your Information

You may review and approve the Contact Information about you that was stored in our database and obtained through your use of or registration on the SLAM Websites. Upon your written request, we will remove that information from our database or change or correct personal data that you state is erroneous within applicable regulatory or other legal requirements. You should understand, however, that information about you in our database might come from a number of sources.


We will maintain reasonable safeguards to ensure the security, integrity and privacy of your Personal Data. However, no electronic storage method or data transmission over the Internet can be guaranteed to be 100% secure.

Commitment to Children’s Privacy

In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, the SLAM Websites do not permit children under 13 years of age to submit their Contact Information, and we do not intentionally collect information from children. If you are younger than 13 years of age, you may not use any feature of the SLAM Websites that lets you submit your Contact Information or other personal information.

Changes to this Privacy Policy

We reserve the right to change, modify or otherwise update this policy at any time. These changes or updates will be effective immediately. We may provide you notice of such changes when they are material, such notice may be given by posting on the SLAM Websites, by electronic or conventional mail or by any other means by which you obtain notice of the changes or updates.

Policies of Other Websites

The SLAM Websites may contain links to third-party websites not owned or controlled by SLAM. SLAM is not responsible for the privacy policies of any third-party websites which user may access through a third-party link. Further, these third-party websites may have privacy policies that differ from this Privacy Policy. SLAM disclaims all responsibility for the privacy practices of such other third-party websites. You should read the privacy policies of each of the third-party websites you visit to determine what information these third-party websites may be collecting about you and how they intend to use such information.


If you have any questions about SLAM, the SLAM Websites, the Content, the Privacy Policy, or these Terms of Use, you may contact us at:

Saint Louis Art Museum
One Fine Arts Drive, Forest Park,
St. Louis, Missouri 63110-1380